Privacy Policy

Information We Collect

quintiliora collects various types of information to provide you with our budget adjustment services and improve your experience. We gather this information through different methods when you interact with our platform, attend our educational programs, or communicate with our team.

How We Use Your Information

We use the information we collect to deliver personalized budget adjustment services, provide educational content, and improve your overall experience with quintiliora. Your data helps us understand your financial goals and create relevant learning materials.

Specifically, we use your information to process your enrollment in our learning programs, send you relevant educational content about budget management, provide customer support, and communicate important updates about our services. We also analyze usage patterns to enhance our platform features and develop new educational resources that better serve our community.

Information Sharing and Disclosure

quintiliora takes your privacy seriously and limits information sharing to specific circumstances. We may share your information with trusted service providers who help us deliver our services, such as our email service provider for sending educational content or our payment processor for handling transactions.

We require all third-party service providers to maintain the same level of data protection as we do and prohibit them from using your information for their own purposes. In certain situations, we may be required to disclose your information to comply with legal obligations, respond to lawful requests from public authorities, or protect the rights and safety of quintiliora and our users.

Your Rights Under Australian Privacy Laws

Under the Australian Privacy Principles (APPs) and the Privacy Act 1988, you have several rights regarding your personal information. We're committed to helping you exercise these rights and maintaining transparency about our data practices.

• Access: You can request access to the personal information we hold about you, including details about how we collect, use, and disclose your data.
• Correction: If you believe any information we hold about you is inaccurate or outdated, you can request corrections to ensure your data remains current and accurate.
• Deletion: You may request deletion of your personal information, subject to certain legal requirements and our need to maintain records for legitimate business purposes.
• Complaint: If you have concerns about how we handle your personal information, you can lodge a complaint with us directly or with the Office of the Australian Information Commissioner (OAIC).

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of sensitive data, regular security assessments, and strict access controls for our team members.

Our data is stored on secure servers with multiple layers of protection, including firewalls, intrusion detection systems, and regular security updates. We also provide security training for our staff to ensure they understand the importance of protecting your privacy and follow best practices in data handling.

While we take extensive precautions to protect your information, no internet transmission is completely secure. We encourage you to take steps to protect your personal information, such as using strong passwords and logging out of your account when finished.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of information and the purpose for which we collected it.

Generally, we keep your account information and communication records for seven years after your last interaction with our services, which aligns with Australian financial record-keeping requirements. Educational progress data and learning analytics are retained for three years to help us improve our programs and provide you with ongoing support.

When we no longer need your personal information, we securely delete or anonymize it according to industry standards. You can request earlier deletion of your data by contacting our privacy team, though we may need to retain certain information for legal compliance purposes.

Cookies and Tracking Technologies

quintiliora uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Cookies are small files stored on your device that help us remember your preferences and improve our website functionality.

We use essential cookies that are necessary for our website to function properly, as well as analytics cookies that help us understand how visitors use our site. You can control cookie settings through your browser preferences, though disabling certain cookies may affect some features of our website.

International Data Transfers

While quintiliora primarily operates within Australia, some of our service providers may store or process your data in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We only work with service providers in countries with adequate privacy protections or under contracts that provide equivalent protection to Australian privacy laws. You have the right to request information about any international transfers of your personal data.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. The date of the most recent update appears at the top of this policy, and continued use of our services after changes indicates your acceptance of the updated terms.